At The Custom Hub, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our WhatsApp contact, social media platforms, or other communication channels.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, shipping address.
- Order Information: Product preferences, customization details, payment status, and delivery details.
- Communication Records: Messages or inquiries shared via WhatsApp, calls, or social media.
- Images & Logos: For customization purposes, any designs, photos, or logos you share with us.
2. How We Use Your Information
Your information may be used for:
- Fulfilling and processing orders.
- Customizing products as per your specifications.
- Sending updates about order status or product offerings.
- Responding to your queries and providing customer support.
- Internal analysis and business improvement.
3. Information Sharing
We do not sell or rent your personal information. We may share your data with:
- Trusted third-party service providers (e.g., courier partners or printing vendors) involved in fulfilling your order.
- Legal authorities, if required by law or to protect our legal rights.
4. Data Security
We implement reasonable measures to secure your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or via messaging apps is 100% secure.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or deletions of your personal data.
- Withdraw your consent for future communications at any time.
6. WhatsApp & Communication
By contacting us on WhatsApp or any other channel, you consent to receiving responses and promotional updates related to our products or services. You may opt out anytime by messaging “STOP”.
7. Third-Party Links
Our promotional materials or websites may contain links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our official communication channels.
9. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
📞 +91 9136 036 501